Fast service, quick turnaround, and on-time delivery, every time. Trust a reliable industrial pipe supplier to always put you first.
With deadlines looming, the last thing you want to do is “hurry up and wait” on an essential pipe or structural material. Get it now from a PVF supplier who delivers on your terms—and no one else’s.
Whether you need PVF parts, pipe supplies, or steel construction material, American Stainless provides delivery services you can set your watch to.
Keeps Timelines On Track
Prevents Budget Overruns
Delivers Better Project Results
The customer service team at American Stainless runs two shifts to fulfill even late-day orders right away.
No “milk runs!” Every order gets our undivided attention so your parts arrive on-site the next day.
With custom packaging for every order, the products you need most urgently are always the easiest to find.
A league-of-its-own Quality Management System means fast steel pipe shipping with an accuracy rate over 98%.
Short lead times and fast fulfillment helps processing plants and mills maintain continuous production lines and avoid downtime.
Fast-track your fabrication supplies, keep up with demanding schedules, and avoid disruptions in pre- and post-construction work.
With fast construction material shipping, you can avoid delays, meet deadlines, and build your reputation for reliable services.
The lynchpin of our quick turnaround on pipe supply and other PVF materials is our league-of-its-own Quality Management System. The American Stainless team goes above and beyond the most rigorous and rigid ISO compliance standards to ensure a perfect result every time.
You’ll never find a more reliable supplier in the US Southeast.
Superior packaging methods and a keen eye for detail means every single part of your order is carefully and thoughtfully placed to prevent damage during shipping and make it easy to find the parts you need most right away.
Perfectly safe, perfectly secure, perfectly organized, every time
How can a PVF supplier provide on-time delivery for your steel pipe components every time, for every customer, if they bundle all their customers’ orders in “milk runs” and send them out on their schedules? Simple—they can’t. That’s why we don’t.
We ship ASAP, not “when it’s convenient for us.”
“American Stainless & Supply has been a valued core PVF supplier to Controls Southeast since 1998. We have successfully partnered with the American Stainless & Supply team on many projects over the years and highly value their excellent customer service, product quality, attention to details as well as their vast, in-depth product knowledge.”
“We have had a relationship with American Stainless for close to 20 years. While their pricing is always competitive, where they separate themselves from their competition is their service. We have worked with American Stainless on projects across the continental United States, and when they say something is going to arrive, not only does it arrive on time as promised but it arrives as a completed order. In the event there is a back order, there is no ambiguity. As the time to complete proposals continues to be compressed by our customers, we rely on American Stainless to provide us with competitive pricing in a timely fashion, allowing us to complete our proposals accurately and on time.”
“In an industry judged on service American Stainless sets the standard. By partnering with their team we have in turn improved the service that we can offer to our customers. Thanks for everything you guys do and have a happy 4th!”
“American Stainless has been instrumental in the continued growth of IMA’s mechanical, piping, and fabrication divisions. Offering excellent customer service, accurate and timely order fulfillment, American Stainless is the perfect choice for any customer needing high quality material, competitive pricing, and unparalleled customer service.”
“Although you guys (American Stainless) have already earned our business for the past three years. Your team still pursues our business as if they are still trying to earn it. Thank you.”
For regional deliveries, parcels can be shipped via UPS or FedEx. Larger orders are shipped via flatbed, truck, or LTL (Less-Than-Truckload) freight, depending on size. Oversized products are accommodated with dedicated trucks as needed.
Depending on the size of your order, most orders can ship within 1–2 days, ensuring quick turnaround on pipe supply.
For parcel orders, shipment tracking is available through the designated carrier’s website. For truck and flatbed deliveries, our dedicated logistics department tracks your shipment and will provide updates on demand. Call our office at 1-800-845-5511 for an update.
We are committed to being a reliable industrial pipe supplier. If there is a delay in shipping, contact us immediately at 1-800-845-5511 so we can reach out to the carrier to inquire about your order’s status and make things right.
To place an order with American Stainless outside the US, you will be required to provide a commercial invoice.
If you need shipping insurance, it is available through the carrier used.
For urgent parcel-sized orders, we ship via UPS Next-Day Air® for guaranteed next-day delivery. For urgent LTL freight orders, we use hotshot trucking to provide on-time delivery for your steel pipe materials.
We can accommodate any specific delivery-within date you request within reason.
Our locations have a will-call area for local pickup orders. To arrange pickup, you can walk in or call 1-800-845-5511 ahead of time.
Yes, we can combine multiple orders and deliver them to you all at once if you request it.
To ensure you can get to work with the parts you ordered as soon as possible, we can drop-ship your order directly to your job site or fabrication facility if you request it.
As every custom order is unique, they are subject to the lead times of our suppliers on a case-by-case basis. We will provide a lead time estimate to the best of our ability and keep you updated if there are any changes.
There are no changes to shipping during peak seasons or holidays—you can fast-track your fabrication supplies with American Stainless all year round.
If your product arrives damaged, contact our office immediately at 1-800-845-5511 and note the damage on your delivery paperwork so we can do whatever it takes to fast-track a replacement.
For standard inventory items supplied by American Stainless & Supply, returns incur the following costs depending on the timing of the return:
For non-stock material supplied by our vendors, return costs are subject to the return policies of our vendor plus the cost of freight.